Pet Room Usage Policy

To ensure a comfortable stay for you and your pet, we require your agreement to our terms and conditions.

  1. Large dogs are only allowed in Grand Suite 1. Other pet rooms accommodate up to medium-sized dogs.
    • Consultation required for pets in carriers.
    • An additional charge of 2,000 yen (tax included) per pet per night applies from the third pet onwards.
    • For Grand Suite 1, this applies from the fourth pet.
  2. Dogs must have proof of annual rabies and five-in-one vaccinations. Cats must have proof of annual five-in-one vaccinations. If vaccinations are difficult due to allergies, please inform our staff and bring a certificate from your vet.
  3. Pets must be treated for fleas and ticks.
  4. Pets should not be sick, in heat, estrous, or pregnant.
  5. Pets should be indoor-trained, not excessively noisy, and non-aggressive.
  6. Cats must stay only within cat houses.
    * Please keep pets in a full-body case outside the guest room.
  7. To prevent infections, do not allow pets in bathrooms, on sofas, or in beds.
    * Please complete pet bathing before arriving at the hotel.
  8. Dogs must be over six months old.
  9. Cats must be over three months old.
  10. Pets not toilet-trained must wear diapers or pet pants.
  11. Bring a carry case, food, leash, and favorite toys.
  12. Promptly clean up any pet waste in the room and do not allow pets to relieve themselves on the property or in plants.
  13. Use a leash in the rooftop dog run to prevent falls.
  14. Use room amenities only within the hotel and return them to their original place after use. Contact staff for any shortages.
  15. The hotel is not responsible for any pet injuries, escapes, or deaths due to force majeure or between guests due to pets.
  16. If false information is provided, or if guests or pets violate these terms, or complaints are received, we may refuse stay.
  17. We cannot take custody of pets as we are not a licensed animal handling business.
  18. If pets damage the hotel’s building, furniture, or amenities, please inform the staff. Repair and cleaning costs will be charged to the pet owner.
    • Cleaning fee per futon: 5,500 yen onwards
    • Charges for damaged items will be billed later. We may ask for your contact details.
  19. If pets harm guests or staff, we will claim compensation and treatment costs.
Amenities
  • Cage
  • Pet sheets
  • Toilet tray
  • Cleaning roller
  • Pet waste bin
  • Trash bags
  • Pet dishes (food, water)