To ensure a comfortable stay for you and your pet, we require your agreement to our terms and conditions.
- Large dogs are only allowed in Grand Suite 1. Other pet rooms accommodate up to medium-sized dogs.
- Consultation required for pets in carriers.
- An additional charge of 2,000 yen (tax included) per pet per night applies from the third pet onwards.
- For Grand Suite 1, this applies from the fourth pet.
- Dogs must have proof of annual rabies and five-in-one vaccinations. Cats must have proof of annual five-in-one vaccinations. If vaccinations are difficult due to allergies, please inform our staff and bring a certificate from your vet.
- Pets must be treated for fleas and ticks.
- Pets should not be sick, in heat, estrous, or pregnant.
- Pets should be indoor-trained, not excessively noisy, and non-aggressive.
- Cats must stay only within cat houses.
* Please keep pets in a full-body case outside the guest room. - To prevent infections, do not allow pets in bathrooms, on sofas, or in beds.
* Please complete pet bathing before arriving at the hotel. - Dogs must be over six months old.
- Cats must be over three months old.
- Pets not toilet-trained must wear diapers or pet pants.
- Bring a carry case, food, leash, and favorite toys.
- Promptly clean up any pet waste in the room and do not allow pets to relieve themselves on the property or in plants.
- Use a leash in the rooftop dog run to prevent falls.
- Use room amenities only within the hotel and return them to their original place after use. Contact staff for any shortages.
- The hotel is not responsible for any pet injuries, escapes, or deaths due to force majeure or between guests due to pets.
- If false information is provided, or if guests or pets violate these terms, or complaints are received, we may refuse stay.
- We cannot take custody of pets as we are not a licensed animal handling business.
- If pets damage the hotel’s building, furniture, or amenities, please inform the staff. Repair and cleaning costs will be charged to the pet owner.
- Cleaning fee per futon: 5,500 yen onwards
- Charges for damaged items will be billed later. We may ask for your contact details.
- If pets harm guests or staff, we will claim compensation and treatment costs.
- Amenities
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- Cage
- Pet sheets
- Toilet tray
- Cleaning roller
- Pet waste bin
- Trash bags
- Pet dishes (food, water)