Privacy Policy

Acquisition, use and provision of personal information

Gran Palette Hakodate (hereinafter referred to as “the Company”) will acquire personal information only for clearly stated purposes and within the scope of those purposes. The use and provision of personal information shall not deviate from the purpose for which the information was acquired. The information will not be used for any other purpose.

Purposes of Use of Personal Information

The purposes for which we use personal information are as follows

  • To provide our products and services
  • For identification and authentication services
  • To conduct surveys
  • To respond to system maintenance and malfunctions
  • To send important notices such as changes to our terms and conditions and policies
  • To manage and operate our website, services, contents, etc.
  • To respond to inquiries
  • To achieve other purposes of use when the purpose of use is clarified at the time personal information is provided.

Applicable Laws, etc.

The Company shall not use personal information (information that can identify a specific individual; the same shall apply hereinafter). The same shall apply hereinafter.) (hereinafter referred to as “the Company”), the Company shall comply with the Act on the Protection of Personal Information, other laws and regulations concerning the protection of personal information, obligations stipulated in the guidelines of the competent ministers, and this Policy.

Security Control Measures

We strive to keep the personal information we receive accurate and up-to-date within the scope of the purposes of use, and to prevent unauthorized access, leakage, falsification, loss, damage, etc., we take necessary and appropriate security control measures in line with current technical standards, and correct them as necessary.
However, we cannot be held responsible in the event that information is leaked from a terminal used by an individual or individuals, or if personal information is leaked during the transmission of information such as e-mails from customers.

Supervision of Subcontractors

We may outsource the handling of entrusted personal information to third parties to the extent necessary to achieve the purpose of use. These third parties will be selected after confirming that they have adequate security standards for the handling of personal information, and will be supervised as necessary and appropriate through contracts and other means.

Provision of Personal Information to Third Parties

We will not provide personal information of customers to third parties without the consent of the customer or others, except as otherwise provided in each item of Article 23.1 and 23.2 of the Act on the Protection of Personal Information and in laws and regulations. However, we may entrust information to other business entities to which we outsource our business to the extent necessary for the purpose of use in accordance with Article 23.5 of the Act on the Protection of Personal Information.

Change/Deletion/Disclosure of Personal Information

If you wish to change, delete, or disclose your personal information, please contact us by e-mail.

Warranty and limitation of liability

Use of our services is at your own risk.
We shall not be liable for any damages arising from the use of information obtained from our services or other media linked to our services. Use of our services is at your own discretion, and you are solely responsible for your use of our services.

Review of Privacy Policy

We will continuously review and improve the contents of this policy. In such cases, the Company’s handling of personal information will conform to the revised content.

Inquiries about Personal Information

If you have any questions regarding our privacy policy, please contact us using the inquiry form.

May 10, 2022