Facilities

No smoking in the building

Smoking is not permitted in the building and all rooms (including electronic cigarettes).
If found, we will charge a minimum of 30,000 yen for cleaning and deodorizing.

Entrance Locking Hours

Automatic entrance door will be locked from 11:00 p.m. to 8:00 a.m.

Front Desk / 1F

Hours of operation: 8:30 a.m. to 23:00 p.m.
Please note that the front desk staff may not be available during these hours.

– Front Desk Services
Luggage storage, cab service, map of the area, courier service (cash on delivery, refrigerated and frozen items are not accepted)

– Lending items at the front desk

Vending machine / 1F

Available 24 hours
1F: soft drinks only

Payment Services

Credit Card
VISA / Master Card / American Express / JCB / Diners / DC
Electronic Money
QUICPay / iD / Transportation IC / PAYPAY

Laundry / 3F

Available 24 hours a day
There are 3 washing machines and 3 drying machines.

Charge for use
Washing machine: 300 yen per load
Dryer: 20 minutes/100 yen

Wi-Fi

Wi-Fi is available free of charge in the hotel. Please ask the hotel staff how to connect.

Floor

RF
  • Dog Run
  • Smoking Area
6F-3F
  • Guest room
  • Laundry(3F)
2F
  • Guest room
  • Free space
  • Toilet / Multi-purpose toilet
1F
  • Front Desk / Lobby
  • Guest room(Gran Suite 1)
  • Ice machine
  • Microwave oven
  • Vending machines (soft drinks only)
  • Toilet

Attention

  • We do not provide room cleaning for consecutive night stays. For towel replacement, new towels are available on the 4th and 5th floors. Please exchange your towels there.
  • In the event of loss or damage to our facilities or equipment, you will be responsible for all replacement or repair costs, as well as all labor and shipping costs associated with the replacement or repair.
  • Please follow the instructions and separate garbage accordingly.
  • If your arrival is more than 2 hours after the scheduled arrival time or after 9:00 p.m. (unless you informed us at the time of reservation), please be sure to contact us.
    Please note that we may cancel your reservation if you do not contact us.
HAKODATE

Mt. Hakodate

HAKODATE

Kosetsuen

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